Stay ahead with the latest innovations

New features and improvements

• Visitor information is now matched with existing visitor records only when the email address, phone number, or company matches. A name alone is no longer sufficient, preventing visitors with the same name from being mixed up.
• Self-service kiosks are now more stable, even during extended periods of use, thanks to significantly reduced memory usage.
• Videos play more smoothly thanks to an improved video playback system.
• Sign-in processing is now faster, especially for large groups.
• Instructions for taking a visitor photo are only displayed when photo capture is available.
• Improved support for reading Italian ID cards.
• Updated software components and improved the security of the Pass induction window.

Bug fixes

• A frozen camera no longer prevents visitors from signing in. If the camera does not respond, sign-in continues without a photo.
• The self-service kiosk no longer crashes if buttons are tapped while a video is loading.
• Group sign-in is no longer interrupted when buttons are tapped rapidly in succession.
• Language switching now works correctly, and the on-screen keyboard no longer freezes or enters incorrect characters.
• Returning from passport scanning to QR code selection no longer leaves the visitor stuck on the passport scanning screen.
• Fixed issues related to visitor badge printing and image attachments in arrival notifications. Visitor photos and additional information are now printed correctly on badges.
• Minor visual and usability improvements.

New features and improvements

• We’ve enabled a feature that allows your visitors to return on the same day without creating a new visit. When the visitor signs out at the self-service kiosk, they are informed about the possibility to sign back in later the same day using the same badge. The feature is enabled per customer. If needed, please contact our support at support@systam.io.
• Small improvements to their appearance and usability and some bug fixes.

New features and improvements

• Improved printer reliability by keeping printers online with automatic status checks.
• Improved MRZ reading.
• Smoother flow for photo capture.

Bug fixes

• Minor fixes to the operation of self-service kiosks.

New features and improvements

• A new refreshed look! Background image, colors, and fonts are updated to match our new brand.
• Improved keyboard.
• The user interface and guest experience will remain the same.
• Customer-specific customizations will remain unchanged.

New features and improvements

• Printing visitor badges with the plastic card printer is now clearly faster.

New features and improvements

• The freezing issues some customers experienced are now history.
• We've also fixed issues related to group sign-in.

Bug fixes

• We fixed a pesky bug that sometimes caused the end date to be missing on multi-day visitor badges. Now it prints correctly.

Bug fixes

• The "Call in an assistant" button, found via the Help button on the kiosks, did not always function as expected. We have fixed this, and now guests can request assistance through the button. The button sends a text message to the assistant information specified in the Systam Visit service. You can modify the assistant information in the web service (RespaManager) under Management/Settings/Assistant.

Bug fixes

• The picture of the visitor was not correctly attached to the arrival message sent to the recipient. We have fixed this, and now the picture is included in the message as it should be (if taking a picture of the guest is enabled).

New features and improvement

• We improved the fault tolerance and overall functionality of the ParkkiPate integration.
• We sped up the sign-in process for users of the KONE elevator integration.

Bug fixes

• Minor fixes to the operation of self-service kiosks.